Refund Policy

This section is an exact replicate of the Refund Policy Section within the Terms & Conditions Policy. This has been extracted solely for easy to find and read. You are agreeing to and accepting this Refund Policy on every purchase of product(s) and/or services(s) that you make within Our Website. 

REFUND POLICY

REFUNDS, EXCHANGES, AND CANCELLATION FEES

Refund

You may return unopened items* for any reason for a full product refund** within fourteen (14) days of purchase.

*Excluded items are all sales are final product(s) and/or clearance product(s).

**Applicable return shipping and handling fees may be deducted from your final refund total.

We do NOT Accept Returns or Issue Refunds on any product(s) not purchased on www.mynaturesdelight.com.

Returns Instructions

Locate your Original Purchase email and reply to it with your case specifics for a Return Merchandise Authorization. If you cannot find your Original Purchase email then contact info@mynaturesdelight.com with the order email address, name, address, and order date.

Upon your receipt of our issued Return Label, safely pack and return your items. Be certain to follow the specific instructions sent with your Return Label email. We are not responsible for any damage during shipment of returned items.

Make sure that your bubble lined envelope or box is properly packaged, sealed, and affix the provided label and ship to:

My Nature’s Delight

3085 Cypress Gardens Rd

Winter Haven, FL 33884

Incorrect items

Every shipment is packed with love but, things do happen and sometimes mistakes are made. If this happens, we will happily send you a Return Merchandise Authorization and the return shipping charge shall be waived. Our standard Refund policy still applies.

Damaged or Defective Items

We take great pride in the processing and packaging of all items but understand that there are instances where life happens, and items can be Damaged or become Defective in route. Find your Original Purchase receipt email and reply to it with your case specifics within 48 hours of package delivery and a ticket will automatically be created. You will receive instructions with steps to proceed.

Return Exceptions

We do NOT Accept Returns or Issue Refunds on Any MyND Gift Cards, Any Membership(s), or Any Product(s).

Consultations

My Nature’s Delight Wellness Center REFUNDS, EXCHANGES, AND CANCELLATION FEES last 30 days from your purchase date. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

The consultation fee is 100% refundable if you cancel your appointment either by calling (863.324.1778) or emailing (wellness@mynaturesdelight.com) My Nature’s Delight Wellness Center more than twenty-four hours prior to your appointment time. You may cancel for any reason. Upon request, your credit card will be credited the amount of the consultation fee that you paid to schedule the consultation.

If you choose to cancel your appointment less than twenty-four hours of your appointment time, you will be assessed a cancellation fee equal to 50% of your consultation fee.

For example, if you pay $100.00 to schedule a 30 Minute Wellness Consultation, and you cancel your appointment less than twenty-four hours of the appointment time, you will be assessed a cancellation fee of $50.00. Afterward, your credit card will be credited in the amount of $50.00.

Also, if you fail to appear for your consultation appointment at the physical Wellness Center or in your Virtual Appointment Room and provide no notice whatsoever to My Nature’s Delight Wellness Center, this will be considered a “No-Show”, and you will be assessed a cancellation fee equal to 100% of your consultation fee.

My Nature’s Delight Wellness Center understands that there may exist special and unavoidable circumstances that cause you to cancel your consultation appointment with less than a twenty-four hour notice. In these special circumstances, My Nature’s Delight Wellness Center reserves the right to waive your cancellation fee.

My Nature’s Delight Wellness Center will happily exchange one Consultation type for another that may be better suited for you. My Nature’s Delight Wellness Center will credit the full amount paid towards your new consultation and the balance will become due prior to your new appointment. Once the appointment is scheduled the standard Refund Policy applies.

My Nature’s Delight Wellness Center firmly believes that excellent client relationships are based on mutual understanding and effective communication. If you have any questions about our cancellation fees, please call 863.324.1778 or email wellness@mynaturesdelight.com.